P O L I C Y
Shelley Milne Brows & Beauty requests 24 hours notice of cancellations or rescheduling of appointments under 1 hour. Failure to do so, will result in the full charge of the booked appointment. Failure to pay this charge will result in their account being suspended to prevent any subsequent appointments being booked with Shelley.
(For Cosmetic Tattooing, see below)
NEW CLIENTS or CLIENTS WHO HAVE NOT BEEN FOR 6 MONTHS -
- A non refundable or transferable £75 deposit is required to hold a specific slot with SMBB
- SMBB will allow the booking to be rearranged with 1 months notice, after this period you will loose the deposit when rearranging
- The deposit cannot be transferred to alternative treatment unless SMBB has given permission to do so.
- Any cancellations will result in loosing the deposit.
- All subsequent Cosmetic tattooing treatments are an additional fee.
- I offer free consultations for clients to discuss what they want to achieve and for me to answer any queries. If the consultation is cancelled or rebooked within 24 hours, I will take a £15 deposit in order to hold another slot. This deposit will be redeemable against any permanent make up appointments booked.